Labor is the highest cost and most controllable variable expense in the hospitality business. It is imperative that hospitality managers learn to properly forecast revenue, develop labor productivity standards and prepare labor schedules based on the forecast and productivity factors. This course teaches hospitality related managers how to develop zero-based labor productivity standards, by job function, using labor hours per occupied room, per cover or per other activity measurement statistic.
The course steps the e-learner through developing productivity measures for a housekeeping and restaurant operation in a hotel. A revenue forecast is then developed based on historical trend information. The course prompts the e-learner to transfer the forecast and productivity standard information into standard scheduling modules to develop labor schedules for the upcoming week.
After the week is completed, the e-learner analyzes the weekly labor expense from a dollars and statistical perspective.
Added Bonus: The e-learner taking this course will receive standard (Excel based) labor scheduling modules to use in their operation.
While on consulting assignments, Jim Lacy, the Author of this course, found easy ways to save hotels and restaurants thousands of dollars by simply applying basic labor productivity management processes and teaching managers how to use them. You can do the same process at your property by learning this step-by-step process.
This product was added to our catalog on Tuesday 03 April, 2007.